The Shinola Guarantees
At Shinola, we stand behind our quality craftsmanship with every product we make. To back up that claim, we offer a limited lifetime warranty on our core quartz and automatic timepieces, and a 3-year limited warranty on our Detrola timepieces.
Both guarantees are industry leading. We source only the best available components from around the globe and rigorously examine our timepieces at each step of production. This ensures every timepiece shipped from our factory operates with flawless precision.
The Shinola Guarantees - Terms & Conditions
Shinola core quartz and automatic watches are guaranteed for life, and the company’s Detrola watches are guaranteed for 3 years under the terms and conditions of our warranties. In the case of defects covered by the warranties, all components (excluding battery, leather/rubber/nylon/silicone strap, stainless steel bracelet, and buckle) will be repaired or the watch will be replaced free of charge. If the exact model is not available for replacement, a watch of equal value and similar style will be provided.
Shinola recommends having your timepiece serviced every 5 years (automatics) to 7 years (quartz), in line with its natural movement life, as well as having your battery replaced every 2-3 years on quartz timepieces.