Welcome to Shinola's Repair Center
Due to the COVID-19 pandemic our repair turnaround time is currently 14-21 business days.
Please find links to our online repair forms below. If you are simply looking for a new battery for your watch, you can either fill out the watch repair form below, take your watch to a Shinola store with in-store battery replacement, or to an authorized repair center. You can find our store locator page linked here.
Links to our online repair forms:
If you have any questions about the forms or would like to get in touch with our team for any reason, please reach out to customer service at