SHINOLA HELP DESK
FAQ
Shinola-wide articles on Shipping, Returns & Exchanges, Repairs, Engraving, Shinola Hotel, and Other Policies/Frequently Asked Questions
Most Frequently Asked Questions This Season
Shipping
- ▸ Track my order
- ▸ Shipping Information
- ▸ International Shipping
- ▸ How do I change the shipping address on an order?
- ▸ How long will it take to receive my order once it ships?
- ▸ Do engraved items take longer to ship?
Returns & Exchanges
Repairs & Servicing
Shinola Hotel
Other Policies
- ▸ COVID-19 Safety Precautions
- ▸ What is your current in-store experience?
- ▸ Customer Service and General Inquiries
- ▸ Shinola Corporate Sales
- ▸ Shinola Factory Tours
- ▸ Becoming an Authorized Retailer